I cannot say enough about Joanna Scales! We were referred to her by our daughter, Natalie Nicklin Higbee. We were here to visit Natalie in November and Joanna was kind enough to show us houses in different areas to get a feel for what was available and prices of homes. When we were ready, we found a home in Conway - and we were still in PA - so we asked her if she would go and check it out for us - she must have gone to the home at least 5 times and sent us many videos of the home as well! We bought it sight unseen and couldn't be more pleased...she has been with us every step of the way - going with us wherever and whenever we needed her, getting answers to all of the questions we had about everything. She is a wonderful person, very professional and kind. Always going out of her way to assist us any way she can. She took the stress out of our very stressful house hunt in this very competitive market. We highly recommend her!